If you don't see the year listed on the the drop down menu, just choose "Other". Then let me know what year you would like in the "Special Instructions for seller" box at checkout.
Many ornaments have a variety of colors available. These colors are listed on the drop down menu. If you do not see the the color that you'd like on the drop down menu, please contact me to see if that color is available.
Each ornament is packaged in a crystal clear cellophane bag and tied with an organza ribbon. It is then wrapped in bubble wrap & shipped in a sturdy shipping box.
My #1 priority is happy customers. So, I strive to make the return and exchange process as fair and simple as possible. If you are not satisfied with your purchase, a return or exchange can be made within 30 days from the date of purchase. All returned merchandise must be in its original condition. Shipping charges are non-refundable unless the return is the result of our error.
If the error occurred on our end, please let us know as soon as possible and we will remake it and ship it immediately.
If the error was typed/input on your end, you will have to make another purchase. Pear Tree Personalizations cannot be held responsible for errors on the customers end.